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SOC 2 Type II
CertifiedService Organization Control 2 Type II
SOC 2 Type II certification demonstrates our commitment to security, availability, processing integrity, confidentiality, and privacy.
Last Audit
January 2026
Auditor
Independent CPA Firm
Valid Until
January 2027
Overview
SOC 2 is a framework developed by the American Institute of CPAs (AICPA) that defines criteria for managing customer data based on five trust service principles. Our Type II report covers an extended period and verifies that our controls are operating effectively over time.
Scope
- HiNow API Platform
- HiNow Chat Application
- HiNow Platform (Agents & Prompts)
- Supporting infrastructure and systems
Controls
- Access control and authentication
- Data encryption (at rest and in transit)
- Network security and monitoring
- Incident response procedures
- Change management processes
- Vendor management
- Employee security training
- Physical security controls
